Product
Shipping
Product

    Shipping

    Delivery & Returns

    All orders over $75.00 (excluding freight costs) is free.

    We use New Zealand Post with track and trace for all our deliveries. We aim to have orders processed, and shipped within 24 hours of receiving your orders and delivery within NZ should take no more than 3 days.

    For Orders within New Zealand:

    Orders less than $75 are flat rate of $5 for tracked postage.

    Delivery is complimentary when your order is $75 or more.

    For All International Orders:

    Orders less than US$75 are flat rate of US$19.95 for tracked postage.

    Delivery is complimentary when your order is $75 or more.

    Generally, International Shipping takes 7 to 14 business days to arrive. This does not take into account packages being held by customs and the duration it takes for clearance.

    International customers are responsible for the settlement of any tax and/or duties imposed in their respective countries. International customers must ensure that the health products are allowable to be exported into your country. No refund will be provided should the Customs in your country hold or destroy the products.

    If purchased goods do not meet specification or are defective, we will replace the goods or refund the purchase price when the goods are returned to Probiotics Health together with the relevant invoice or shipping note.

    Goods need to be returned within 15 days of the purchase date to:

    Probiotics Health Limited

    48 Newport Street

    Dunedin 9011

    New Zealand

    Email: probioticsrule@xtra.co.nz